Welcome to CARL's help center! We're here to answer your questions. Can't find what you're looking for? Send our support team a note at [email protected].

🌎All CARL Models

⚒️ General Product Info

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🆘 Warranty & Repairs

Terms of Purchase, CARL Care Warranty Program, Repair

All CARL FAQs

What Are My Options to Mount CARL?
How Can I Get Earmolds For My CARL?
How Long is CARL Expected to Last?
How Do I Maintain My CARL for Maximum Product Lifetime?
How Do I Know What Ears I Need for CARL, or What to Use When?

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🎉 Staying Up to Date

CARL Social Media Accounts & Newsletter

🔉CARL Pro

🔍 Specifications & Validation

🎥 Videos

CARL Pro FAQs

Where are the Microphones in CARL’s ears?
What is the Frequency Response of CARL’s Microphones? What is CARL’s Interaural Attenuation?
What are the Limits of CARL’s hearing?
Do I Need to Get a Professional to Calibrate CARL’s Microphones Every Year?
Can I Use CARL to Listen to Recordings?
How Will I Access Future Updates for the CARL Pro?
How Can I Mount CARL Pro?
Does CARL Pro Need to be Set Up in a Sound Booth?
I Do Not Have an Outlet Close to Where I Want to Set CARL Up?
How Do I Know When the CARL Pro is Powered On and Ready to Use?
How Do I Calibrate CARL Before We Start to Use Him?
What Do the LED Indications in CARL Mean?
CARL Seems Really Sensitive to Stimuli and Doesn’t Stop Flashing?
How Often Do I Need to Calibrate CARL Pro?