Welcome to CARL's help center! We're here to answer your questions. Can't find what you're looking for? Send our support team a note at [email protected].

🌎All CARL Models
⚒️ General Product Info
🎥 Videos
🆘 Warranty & Repairs
All CARL FAQs
- What Are My Options to Mount CARL?
- How Can I Get Earmolds For My CARL?
- How Long is CARL Expected to Last?
- How Do I Maintain My CARL for Maximum Product Lifetime?
- How Do I Know What Ears I Need for CARL, or What to Use When?
💁Get Personalized Help
🎉 Staying Up to Date
🔉CARL Pro
🔍 Specifications & Validation
🎥 Videos
CARL Pro FAQs
- Where are the Microphones in CARL’s ears?
- What is the Frequency Response of CARL’s Microphones? What is CARL’s Interaural Attenuation?
- What are the Limits of CARL’s hearing?
- Do I Need to Get a Professional to Calibrate CARL’s Microphones Every Year?
- Can I Use CARL to Listen to Recordings?
- How Will I Access Future Updates for the CARL Pro?
- How Can I Mount CARL Pro?
- Does CARL Pro Need to be Set Up in a Sound Booth?
- I Do Not Have an Outlet Close to Where I Want to Set CARL Up?
- How Do I Know When the CARL Pro is Powered On and Ready to Use?
- How Do I Calibrate CARL Before We Start to Use Him?
- What Do the LED Indications in CARL Mean?
- CARL Seems Really Sensitive to Stimuli and Doesn’t Stop Flashing?
- How Often Do I Need to Calibrate CARL Pro?